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Networking Guide for Cisco Unity Release 5.x (With Microsoft Exchange)
OL-13844-01
Chapter 2 Digital Networking
Procedures for Setting Up Cisco Unity to Use Digital Networking
Note that individual subscribers can be granted permissions to send system broadcast messages either
on the local Cisco
Unity server only, or to subscribers on multiple servers.
In organizations where there are multiple Cisco Unity or Cisco Unity Express servers that access
different directories, the VPIM Networking option must be used in order to include subscribers on those
servers in the distribution of a system broadcast message. For information on setting up system broadcast
messages to be distributed to VPIM locations, see the
“Networked System Broadcast Messages” section
on page 8-7.
Changing the Default Search Scope for the Cisco PCA (Optional)
By default, the search scope for the Cisco Personal Communications Assistant (PCA) address book is
set to local directory. As a possible convenience to subscribers in your organization, you may want to
change the default search scope to global directory instead. When the default search scope is set to the
global directory, subscribers can search for subscribers at different locations without having to change
the search scope themselves. In addition, subscribers will not need to keep track of which Cisco
Unity
subscribers are listed in the local directory and which are listed in the global directory.
Regardless of the default search scope that you specify here, subscribers can still switch between the
local and global directory as they use the Cisco
PCA Address Book in the Cisco Unity Inbox and
Cisco
Unity Assistant.
Use the following procedure to set the global directory as the default search scope for the Cisco PCA
Address Book. The change affects all subscribers that are associated with the Cisco
Unity server.
To Set the Default Search Scope to the Global Directory for the Cisco PCA Address Book
Step 1 On the Cisco Unity server desktop, double-click the Cisco Unity Tools Depot icon.
Step 2 In the left pane, under Administrative Tools, double-click Advanced Settings Tool.
Step 3 In the Unity Settings pane, click Unity Inbox and Assistant—Set Default Address Book Search
Scope.
Step 4 In the New Value list, click 1, and then click Set so that the Address Book searches for subscribers within
the global directory by default.
Step 5 When prompted, click OK.
Step 6 Click Exit.
You do not need to restart Cisco Unity to enable the change.
Enabling Live Reply Between Cisco Unity Servers in the Same Dialing Domain
(Optional)
Live reply allows subscribers who listen to their messages by phone to reply to a message from a
subscriber by calling the subscriber. For live reply to work:
• Subscribers must belong to a class of service in which live reply is enabled. Live reply is enabled
on the Subscribers > Class of Service > Messages page in the Cisco
Unity Administrator, by
checking the Subscribers Can Reply to Messages from Subscribers by Calling Them check box.
• Transfer numbers must be configured for each Cisco Unity subscriber.
- (With Microsoft Exchange) 1
- CONTENTS 3
- Contents 4
- 5 AMIS Networking 5-1 5
- 6 Bridge Networking 6-1 6
- 7 VPIM Networking 7-1 6
- Audience 9
- Document Conventions 9
- Cisco Unity Documentation 10
- Guidelines 10
- Networking in Cisco Unity 13
- Voice Connector 16
- Ta b l e 1-14 Fax Messaging 23
- Digital Networking 27
- Licenses and License Pooling 28
- In This Chapter 28
- Setting Up Digital Networking 29
- Subscribers (Optional) 34
- Directory (Optional) 36
- (Optional) 37
- Dialing Domains 41
- Other Cisco 42
- Unity Servers 42
- Addressing Search Scopes 43
- When Numbering Plans Overlap 45
- To Use the GSM 47
- Distribution Lists 48
- System Broadcast Messages 49
- Cross-Server Logon 57
- Cross-Server Logon 58
- Testing Cross-Server Logon 59
- Directory Handlers 60
- Testing Cross-Server Transfer 63
- Cross-Server Live Reply 64
- Cross-Server Live Reply 65
- Internet Subscribers 69
- Subscriber Accounts 74
- Correcting Import Errors 76
- Deleting Internet Subscribers 80
- AMIS Networking 81
- Manager and Cisco Gateways 83
- Creating the UAmis Account 88
- Exchange 2003 90
- Setting AMIS Delivery Options 91
- Setting Up the AMIS Schedule 92
- Creating AMIS Subscribers 96
- 4. Public Distribution Lists 98
- OL-13844-01 100
- Correcting CSV Import Errors 101
- Single-Server Installations 103
- AMIS Concepts and Definitions 105
- Port Usage and Schedules 106
- UAmis Account 107
- Locations and AMIS Networking 109
- Message Addressing Options 109
- AMIS Subscribers 111
- Deleting AMIS Subscribers 114
- Extension Addresses 114
- Unity Assistant 116
- Migrating Subscribers in Bulk 117
- Design Considerations 119
- Maintenance 120
- Troubleshooting 121
- Notable Behavior 121
- Inbound Search Scope 122
- Notable Behavior 123
- Bridge Networking 125
- VPIM Networking 127
- Prerequisites 128
- Finish the Setup 130
- Determining the Domain Name 131
- Creating VPIM Subscribers 148
- 5. Subscriber Templates 150
- VPIM Concepts and Definitions 162
- Introduction to VPIM 163
- VPIM Messages 164
- VPIM Addresses 165
- VPIM Networking and Locations 166
- VPIM Subscribers 170
- CsVPIMConnector Logging 176
- Deleting VPIM Subscribers 180
- Phone Prefixes 184
- Audio Format Considerations 184
- Maintenance 186
- Directories 191
- VPIM Subscriber 193
- Subscriber 193
- Additional Functionality 197
- Configuration 198
- Additional Functionality 199
- Primary Location Settings 203
- Assigning Dial IDs 204
- Subscriber Addressing Options 206
- Location Addressing Options 210
- Overview 211
- Removing AMIS Networking 212
- Removing VPIM Networking 213
- Networking 219
- Subscribers 221
- GLOSSARY 227
- Bridge subscriber 228
- Glossary 229
- VPIM subscriber 234
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