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1-5
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
Chapter 1 General Troubleshooting
1.2.1 Perform a Facility Loopback on a Source-Node Port
Step 3 Use CTC to create the facility loopback on the port being tested:
a. In node view, double-click the card where you are performing the loopback, then click the
appropriate tab:
• Maintenance > DS1 > Loopback
• Maintenance > DS3 > Loopback
• Maintenance > EC1 > Loopback
b. Choose OOS,MT from the Admin State column for the port being tested.
c. Choose Facility from the Loopback Type column for the port being tested.
d. Click Apply.
e. Click Yes in the confirmation dialog box.
Note It is normal for a facility loopback 2.7.156 LPBKFACILITY (DS1, DS3) or
2.7.157 LPBKFACILITY (EC1) condition to appear during loopback setup. The condition
clears when you remove the loopback.
Step 4 Continue with the “Test the Facility Loopback” procedure on page 1-5.
Test the Facility Loopback
Step 1 If the test set is not already sending traffic, send test-set traffic on the loopback circuit.
Step 2 Examine the traffic received by the test set. Look for errors or any other signal information that the test
set is capable of indicating.
Step 3 If the test set indicates a good circuit, complete the following steps:
a. Double-click the electrical card, then click the appropriate tab:
• Maintenance > DS1 > Loopback
• Maintenance > DS3 > Loopback
• Maintenance > EC1 > Loopback
b. Choose None from the Loopback Type column for the port being tested.
c. Choose the appropriate state (IS,AINS; OOS,DSBLD; or OOS,MT) from the Admin State column
for the port being tested.
d. Click Apply.
e. Click Yes in the confirmation dialog box.
Step 4 If the test set indicates a faulty circuit, the problem might be a faulty card, faulty port, or faulty cabling
from the electrical port. Continue with the “Test the Electrical Cabling” procedure on page 1-6.
- Cisco ONS 15310-CL and 1
- Cisco ONS 15310-MA 1
- Troubleshooting Guide 1
- CONTENTS 3
- 2 Alarm Troubleshooting 2-1 7
- Contents 10
- 3 Transient Conditions 3-1 19
- 4 Error Messages 4-1 20
- About this Guide 25
- Document Objectives 26
- Audience 26
- Document Organization 26
- Related Documentation 26
- Document Conventions 27
- Avvertenza 29
- Advarsel 29
- ¡Advertencia! 29
- Varning! 30
- Guidelines 34
- General Troubleshooting 35
- 1.1.1 Facility Loopback 36
- 1.1.2 Terminal Loopback 37
- 1.1.3 Hairpin Circuit 37
- 1.1.4 Cross-Connect Loopback 37
- Test the Facility Loopback 39
- Test the Electrical Cabling 40
- Test the Hairpin Circuit 42
- 1.4.1 FEAC Send Code 60
- Loopcodes on DS1 Ports 61
- 1.5.1 FEAC Send Code 62
- Test the Ethernet Card 64
- Test the OC-N Card 72
- Reconfigure the Browser 83
- 1.9.4 CTC Does Not Launch 88
- 1.9.12 DCC Connection Lost 96
- 1.10 Circuits and Timing 97
- 1.11 Fiber and Cabling 103
- 87654321 12345678 105
- Figure 1-6 LAN Cable Layout 106
- Table 1-32 LAN Cable Pinout 106
- 1.12 Power and LED Tests 107
- Verify Card LED Operation 109
- Alarm Troubleshooting 111
- 2.1.1 Critical Alarms (CR) 112
- 2.1.2 Major Alarms (MJ) 112
- 2.1.3 Minor Alarms (MN) 113
- 2.1.4 Not Alarmed Conditions 114
- 2.3 Alarm Logical Objects 119
- 2.5 Trouble Notifications 124
- 2.5.4 Alarm Hierarchy 125
- 2.6 Safety Summary 127
- 2.7 Alarm Procedures 128
- 2.7.3 AIS-P 129
- 2.7.4 AIS-V 129
- 2.7.5 ALS 130
- 2.7.6 APC-END 130
- 2.7.7 APSB 130
- 2.7.8 APSCDFLTK 130
- 2.7.9 APSC-IMP 130
- 2.7.10 APSCINCON 131
- 2.7.11 APSCM 131
- 2.7.12 APSCNMIS 132
- 2.7.13 APSIMP 132
- 2.7.14 APS-INV-PRIM 133
- 2.7.15 APSMM 133
- 2.7.16 APS-PRIM-FAC 134
- 2.7.17 APS-PRIM-SEC-MISM 134
- 2.7.18 AS-CMD 134
- 2.7.19 AS-MT 135
- 2.7.20 AS-MT-OOG 136
- 2.7.21 AUD-LOG-LOSS 136
- 2.7.22 AUD-LOG-LOW 137
- 2.7.23 AUTOLSROFF 137
- 2.7.24 AUTORESET 137
- 2.7.25 AUTOSW-AIS 138
- 2.7.26 AUTOSW-LOP (STSMON) 138
- 2.7.27 AUTOSW-LOP (VT-MON) 139
- 2.7.28 AUTOSW-PDI 139
- 2.7.29 AUTOSW-SDBER 140
- 2.7.30 AUTOSW-SFBER 140
- 2.7.31 AUTOSW-UNEQ (STSMON) 141
- 2.7.32 AUTOSW-UNEQ (VT-MON) 141
- 2.7.33 BAT-FAIL 141
- 2.7.34 BKUPMEMP 142
- 2.7.35 BLSROSYNC 143
- 2.7.36 CARLOSS (CE100T) 143
- 2.7.36 CARLOSS (CE100T) 144
- 2.7.37 CARLOSS (EQPT) 145
- 2.7.37 CARLOSS (EQPT) 146
- 2.7.38 CLDRESTART 147
- 2.7.39 COMIOXC 147
- 2.7.40 CONTBUS-CLK-A 148
- 2.7.41 CONTBUS-CLK-B 148
- 2.7.42 CONTBUS-DISABLED 149
- 2.7.43 CONTBUS-IO-A 150
- 2.7.44 CTNEQPT-PBPROT 151
- 2.7.45 CTNEQPT-PBWORK 152
- 2.7.46 DATAFLT 153
- 2.7.47 DBOSYNC 153
- 2.7.48 DISCONNECTED 154
- 2.7.49 DS3-MISM 154
- 2.7.50 DUP-IPADDR 155
- 2.7.51 DUP-NODENAME 155
- 2.7.52 DUP-SHELF-ID 156
- 2.7.53 EHIBATVG 156
- 2.7.54 ELWBATVG 156
- 2.7.55 ENCAP-MISMATCH-P 157
- 2.7.56 EOC 158
- Clear the EOC Alarm 159
- 2.7.57 EOC-L 160
- 2.7.58 EQPT 161
- 2.7.59 EQPT-MISS 162
- 2.7.60 ERFI-P-CONN 162
- 2.7.61 ERFI-P-PAYLD 163
- 2.7.62 ERFI-P-SRVR 163
- 2.7.63 ERROR-CONFIG 163
- Clear the ERROR-CONFIG Alarm 164
- 2.7.64 ETH-LINKLOSS 165
- 2.7.65 E-W-MISMATCH 165
- 2.7.66 EXCCOL 165
- 2.7.67 EXT 166
- 2.7.68 EXTRA-TRAF-PREEMPT 166
- 2.7.69 FAILTOSW 166
- 2.7.70 FAILTOSW-PATH 167
- 2.7.71 FAN 167
- 2.7.72 FAN-DEGRADE 167
- 2.7.73 FE-AIS 168
- 2.7.74 FE-DS1-MULTLOS 168
- 2.7.75 FE-DS1-NSA 169
- 2.7.76 FE-DS1-SA 169
- 2.7.78 FE-DS3-NSA 170
- 2.7.77 FE-DS1-SNGLLOS 170
- 2.7.79 FE-DS3-SA 171
- 2.7.80 FE-EQPT-NSA 171
- 2.7.81 FE-FRCDWKSWBK-SPAN 171
- 2.7.82 FE-FRCDWKSWPR-SPAN 172
- 2.7.83 FE-IDLE 172
- 2.7.84 FE-LOCKOUTOFPR-SPAN 172
- 2.7.85 FE-LOF 173
- 2.7.86 FE-LOS 173
- 2.7.87 FE-MANWKSWBK-SPAN 173
- 2.7.88 FE-MANWKSWPR-SPAN 174
- 2.7.89 FEPRLF 174
- 2.7.90 FORCED-REQ 174
- 2.7.91 FORCED-REQ-SPAN 175
- 2.7.92 FRCDSWTOINT 175
- 2.7.93 FRCDSWTOPRI 175
- 2.7.94 FRCDSWTOSEC 176
- 2.7.95 FRCDSWTOTHIRD 176
- 2.7.96 FRNGSYNC 176
- 2.7.97 FSTSYNC 177
- 2.7.98 FULLPASSTHR-BI 177
- 2.7.99 GFP-CSF 177
- 2.7.100 GFP-EX-MISMATCH 177
- 2.7.101 GFP-LFD 178
- 2.7.102 GFP-UP-MISMATCH 178
- 2.7.103 HELLO 179
- 2.7.104 HIBATVG 180
- 2.7.105 HI-LASERBIAS 180
- 2.7.106 HI-LASERTEMP 181
- 2.7.107 HI-RXPOWER 182
- 2.7.108 HITEMP 182
- 2.7.109 HI-TXPOWER 183
- 2.7.110 HLDOVRSYNC 183
- 2.7.111 I-HITEMP 184
- 2.7.112 IMPROPRMVL 185
- 2.7.112 IMPROPRMVL 186
- 2.7.113 INC-ISD 187
- 2.7.115 INCOMPATIBLE-SW 187
- 2.7.116 INHSWPR 188
- 2.7.117 INHSWWKG 188
- 2.7.118 INTRUSION-PSWD 188
- 2.7.119 INVMACADR 189
- 2.7.120 IOSCFGCOPY 189
- 2.7.121 ISIS-ADJ-FAIL 189
- Clear the ISIS-ADJ-FAIL Alarm 190
- 2.7.122 KB-PASSTHR 191
- 2.7.123 LASEREOL 191
- 2.7.124 LCAS-CRC 191
- 2.7.125 LCAS-RX-FAIL 192
- 0.0.1 LCAS-RX-FAIL 192
- 2.7.126 LCAS-TX-ADD 193
- 2.7.127 LCAS-TX-DNU 193
- 2.7.128 LKOUTPR-S 194
- 2.7.129 LOA 194
- 2.7.130 LOCKOUT-REQ 195
- 2.7.131 LOF (BITS) 195
- 2.7.132 LOF (DS1) 196
- 2.7.133 LOF (DS3) 197
- 2.7.134 LOF (EC1) 197
- 2.7.135 LOF (OCN) 198
- 2.7.136 LOF (STSTRM) 198
- 2.7.137 LOGBUFR90 199
- 2.7.138 LOGBUFROVFL 199
- 2.7.139 LO-LASERBIAS 200
- 2.7.140 LO-LASERTEMP 200
- 2.7.141 LOM 201
- 2.7.142 LOP-P 201
- 2.7.143 LOP-V 202
- 2.7.144 LO-RXPOWER 202
- 2.7.145 LOS (BITS) 203
- 2.7.146 LOS (DS1) 204
- 2.7.147 LOS (DS3) 205
- 2.7.148 LOS (EC1) 206
- 2.7.149 LOS (FUDC) 207
- 2.7.150 LOS (OCN) 208
- Clear the LOS (OCN) Alarm 209
- 2.7.151 LO-TXPOWER 210
- 2.7.152 LPBKCRS 210
- 2.7.153 LPBKDS3FEAC 211
- 2.7.154 LPBKDS3FEAC-CMD 211
- 2.7.155 LPBKFACILITY (CE100T) 212
- 2.7.157 LPBKFACILITY (EC1) 213
- 2.7.158 LPBKFACILITY (OCN) 213
- 2.7.159 LPKTERMINAL (CE100T) 214
- 2.7.161 LPBKTERMINAL (EC1) 215
- 2.7.162 LPBKTERMINAL (OCN) 215
- 2.7.163 LWBATVG 216
- 2.7.164 MAN-REQ 216
- 2.7.165 MANRESET 217
- 2.7.166 MANSWTOINT 217
- 2.7.167 MANSWTOPRI 217
- 2.7.168 MANSWTOSEC 217
- 2.7.169 MANSWTOTHIRD 218
- 2.7.170 MANUAL-REQ-SPAN 218
- 2.7.171 MATECLK 218
- 2.7.172 MEA (EQPT) 219
- 2.7.173 MEA (FAN) 220
- 2.7.174 MEA (PPM) 220
- 2.7.175 MEM-GONE 221
- 2.7.176 MEM-LOW 221
- 2.7.177 MFGMEM 221
- 2.7.178 NO-CONFIG 221
- 2.7.179 NOT-AUTHENTICATED 222
- 2.7.180 OOU-TPT 222
- 2.7.181 OPEN-SLOT 223
- 2.7.182 PDI-P 223
- Clear the PDI-P Condition 224
- 2.7.183 PLM-P 225
- 2.7.184 PLM-V 225
- 2.7.185 PRC-DUPID 226
- 2.7.186 PROTNA 226
- 2.7.187 PROV-MISMATCH 227
- 2.7.188 PWR-FAIL-A 227
- 2.7.189 PWR-FAIL-B 228
- 2.7.190 RAI 228
- 2.7.191 RFI-L 228
- 2.7.192 RFI-P 229
- 2.7.193 RFI-V 230
- 2.7.194 ROLL 230
- 2.7.195 ROLL-PEND 231
- 2.7.196 RPRW 231
- 2.7.197 RUNCFG-SAVENEED 231
- 2.7.198 SD 232
- 2.7.199 SD-L 233
- 2.7.200 SD-P 234
- 2.7.201 SD-V 235
- 2.7.202 SF 235
- 2.7.203 SF-L 236
- 2.7.204 SF-P 236
- 2.7.205 SFTWDOWN 237
- 2.7.206 SF-V 237
- 2.7.207 SHELF-COMM-FAIL 237
- 2.7.208 SNTP-HOST 238
- 2.7.209 SQUELCH 238
- 2.7.210 SQUELCHED 238
- 2.7.211 SQM 239
- 2.7.212 SSM-DUS 239
- 2.7.213 SSM-FAIL 239
- 2.7.214 SSM-OFF 240
- 2.7.215 SSM-PRS 240
- 2.7.216 SSM-RES 240
- 2.7.217 SSM-SMC 241
- 2.7.218 SSM-ST2 241
- 2.7.219 SSM-ST3 241
- 2.7.220 SSM-ST3E 241
- 2.7.221 SSM-ST4 242
- 2.7.222 SSM-STU 242
- 2.7.223 SSM-TNC 242
- 2.7.224 STS-SQUELCH-L 243
- 2.7.225 SW-MISMATCH 243
- 2.7.226 SWMTXMOD-PROT 243
- 2.7.227 SWMTXMOD-WORK 244
- 2.7.228 SWTOPRI 244
- 2.7.229 SWTOSEC 244
- 2.7.230 SWTOTHIRD 245
- 2.7.231 SYNC-FREQ 245
- 2.7.232 SYNCPRI 245
- 2.7.233 SYNCSEC 246
- 2.7.234 SYNCTHIRD 247
- 2.7.235 SYSBOOT 247
- 2.7.236 TIM 247
- Clear the TIM Alarm 248
- 2.7.237 TIM-MON 249
- 2.7.238 TIM-P 249
- 2.7.239 TIM-S 249
- 2.7.240 TIM-V 250
- 2.7.241 TPTFAIL (CE100T) 250
- 2.7.242 TX-AIS 251
- 2.7.243 TX-LOF 251
- 2.7.244 TX-RAI 252
- 2.7.245 UNEQ-P 252
- 2.7.245 UNEQ-P 253
- 2.7.246 UNEQ-V 254
- 2.7.247 VCG-DEG 254
- 2.7.248 VCG-DOWN 255
- 2.7.249 VT-SQUELCH-L 255
- 2.8 DS-1 Line Alarms 256
- 2.9 Traffic Card LED Activity 257
- Initiate a Lock-On Command 259
- Physically Replace a Card 264
- Delete a Circuit 265
- Clear an EC-1 Port Loopback 267
- Transient Conditions 269
- 3.2 Trouble Notifications 271
- 3.3 Transient Conditions 272
- 3.3.7 ADMIN-SUSPEND-CLR 273
- 3.3.13 FRCDWKSWPR-NO-TRFSW 274
- 3.3.20 LOGOUT-IDLE-USER 275
- 3.3.27 RMON-RESET 276
- 3.3.34 WKSWPR 277
- 3.3.35 WRMRESTART 277
- 3.3.35 WRMRESTART 278
- Error Messages 279
- Table 4-1 Error Messages 280
- Chapter 4 Error Messages 281
- Numerics 321
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